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In today's competitive markets, customer service determines the winners and losers.
Our Welcome to Excellence courses:
Some of our courses are aligned to the national customer service standards so individuals can also achieve a City and Guilds Award.Contact us Our courses
Working as a volunteer for an organisation might seem like a nice thing to do, where you won’t need a lot of training to come across well with the members of the public you come into contact with. You’ve got a cheery disposition and you’re known as a ‘people person’ so that should be…Read article
Customer service isn’t just a buzzword that should be paid lip service to, or ignored. It is widely acknowledged that customer service should be a priority within many different types of industry, and in many ways if a customer experiences bad customer service…Read article
For more information on our training courses, or to discuss your exact requirements, please get in touch and we'll be happy to help.Contact us