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Our wide range of quality training courses

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Customer Service Best Sellers

Welcoming all customers

Gain insight into the customer's perspective to enhance their experience and increases loyalty and repeat business.

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Welcome Host Gold

Gain insight into the customer's perspective to enhance their experience and increases loyalty and repeat business.

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Exceeding visitor expectations

Gain insight into the customer's perspective to enhance their experience and increases loyalty and repeat business.

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Delivering service excellence

Combine a customer service course with destination knowledge or company information to provide a tailored customer service solution.

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Other Customer Service Courses

Welcome Host

Our world-famous introduction to the essentials of great customer service for those new to a customer facing role.

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Welcome Host for Volunteers

Our world-famous introduction to the essentials of great customer service for those new to a customer facing role.

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Welcoming International Customers

Our world-famous introduction to the essentials of great customer service for those new to a customer facing role.

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Leadership & Management

Lead, Motivate & Succeed

Inspires first time managers and supervisors to become great team leaders so the whole team can deliver outstanding customer service.

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Welcome Management

Inspires first time managers and supervisors to become great team leaders so the whole team can deliver outstanding customer service.

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Sales & Marketing

Successful Selling

Gain essential selling skills to turn potential customers into loyal ambassadors.

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Win More Conferences & Events

Gain essential selling skills to turn potential customers into loyal ambassadors.

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Specialist Courses

Welcome Afloat

Specifically for the boating tourism sector to provide excellent service and deliver a great boating experience to all customers.

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Delivering Service Excellence in Health & Social Care

Specifically for the boating tourism sector to provide excellent service and deliver a great boating experience to all customers.

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Welcoming Walkers & Cyclists

Specifically for the boating tourism sector to provide excellent service and deliver a great boating experience to all customers.

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Green Edge

Specifically for the boating tourism sector to provide excellent service and deliver a great boating experience to all customers.

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Customised Courses

Customised destination/company programmes

Gain insight into the customer's perspective to enhance their experience and increases loyalty and repeat business.

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We’re here to help with all your training requirements

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